Customer Service 731.441.9158
Mon - Fri: 9 am - 6 pm CST Contact Us
Shipping and Return Policy:
Shipping is included in the purchase of My Own Fringemaker from this website. If we can squeeze your other purchases into the same box we will. ship in the same box.
The yarns and other accessories do have a shipping charge buy enough to fill a Post Office flat rate box it, ships for one fee. So we recommend buy as much as you need and want for future projects all for one flat rate charge.
No shipping Saturday, Sunday or holidays.
If you request expedited shipping it will result in additional charges.
Yarns, patterns, accessories are not returnable. We make every effort to describe colors
and showcase the products. Make sure the colors and sizes we offer are what you are looking for.
My Own Fringemaker:
We have gone to extraordinary efforts to provide a high quality durable tool that will last the test of time. Units are
warranted against manufacture defects for one year from the time of purchase. Return the unit, well packaged at
your expense postage paid, at the discretion of our service department the unit will be repaired or replaced.
Please include a detailed description of what happened along with your sales receipt. If the unit is found to be
in good working order it will be returned to you COD with no refund or replacement. If the problem is with
manufacture defect we will ship back to you at our expense.
If the unit has been abused or used outside the intended use it will not be replaced.
The contact information you provide is how we will be communicating with you, make it easy for us to contact you.